New England Eye Center - Wellesley

May 2024

I have been calling for over a week to get a prescription refilled. Just getting the run around! I have a condition that needs these eye drops and they do not seem to care. If my condition worsens due to their procrastination, this will serve as proof!

Aug 2023

After months of waiting for an appointment, I received a message on the Friday before my Monday 9:30 a.m. appointment that my health insurance would not be accepted. Over the following weekend before my Monday morning appointment I received a message about my appointment which was set at the Boston office. I had made the appointment for the Wellesley office. I did not have time to change my schedule for the longer trip and left a message that I would not be there I prepaid my co-pay of $45. I'd like to have a refund. And I do not recommend this office.

Aug 2023

After having to wait months for an appointment for eyelid surgery for dry eye, the office of Alison B. Callahan, MD left a message on the Friday before my Monday 9:30 AM appointment that they would not honor my insurance. Another message over the weekend gave me directions to the wrong office. I paid my copay on line and they owe me a refund and an apology but since I don't expect much, the refund will be fine.