Mass General Brigham Community Physicians

Mass General Brigham Community Physicians in Watertown offers high-quality outpatient care, focusing on internal medicine and behavioral health services. Many patients express satisfaction with the compassionate and patient-centered care they receive. One reviewer highlights their primary care physician's exceptional qualities, noting that appointments are thorough and never rushed. The staff, including receptionists and nurses, are described as exemplary, contributing to a warm and helpful atmosphere. While some patients mention challenges with scheduling and call responsiveness, they appreciate the efficiency of the Patient Gateway online system for managing appointments and inquiries. The care provided during significant health issues, including major surgery, is also praised, with all providers noted for their empathy and expertise. Overall, patients report being well taken care of, regardless of which physician they see, and express strong appreciation for the services at Mass General Brigham Community Physicians, recommending it to others in need of internal medicine care.