Mass. General Hospital Waltham Cardiology

Jun 2024

The receptionists and the sonographer Ben are incredible. Couldn't say enough nice things about them. Ben was very friendly, answered all my questions, made me feel comfortable the whole time. 10/10

Feb 2023

The hospital itself is good. The building is clean and well maintained, and there's adequate staffing. A family member received care here, and everything was beyond our expectations. The garage, however, is a hot mess. We entered the garage from the street entrance to go left to the green building. Then you find you're actually at the blue building entrance. This requires an elevator to the 4th floor then a bridge to the green building on foot, then to whichever floor in that building. Unfortunately, upon entering the blue building from the parking lot, there are no signs to inform you. We happened to see a janitor and asked him how to get to the green building. Wouldn't it make more sense to allow you to park near the green building? Too confusing.

Feb 2022

This review is of MGH WEST, also known as Massachusetts General Hospital WEST, at 40 Second Avenue, Waltham. MGH West is a spacious bank of two, multi-story buildings that include doctor's offices, specialty clinics, radiology and other related services, and Ambulatory Surgery Center (Same Day Surgery Center). There are no in-patient beds at MGH West, and there is no Emergency Department or Urgent Care Center at MGH West. So, best you not be confused. Also best that you know in advance of your arrival by car, which building you are going to, the BLUE Building or the GREEN Building, as each has their own indoor parking lot. It's possible to cross between buildings, in an indoor pedestrian tunnel, but that's a bit of a nuisance, so ideally, best you know prior to your arrival, to park in the Blue Building garage or the Green Building garage. Parking is free (I should say factored into the costs of your care, and not subject to an additional charge). I'm thinking that it's been 20 years since I was last at MGH WEST, and I was struck, on this visit, how many primary care and specialty services MGH now has at MGH West, and in the Boston West suburbs. What a privilege for someone who lives west of Boston, who does not want to drive to the main MGH campus in Boston, for their care, to be able to see the same MGH Physician at MGH West, as at MGH Boston. It is a shame to hear on Boston TV and radio how UMASS Memorial Medical, LifeSpan, and Shields MRI are doing all that they can to prevent MGH from building similar facilities to MGH West in Westborough, Westwood, and Woburn, and bringing WORLD-CLASS MGH CARE to these areas of Massachusetts. My visit, today, to MGH West was for an MRI with IV contrast. The admissions process was quick, professional, and efficient. I was initially greeted by one Radiology Technologist, that quickly turned into a three Radiology Technologist effort, and these three Radiology Technologists worked together, like you'd expect of sophisticated, highly talented, unbelievably well synchronized, professional and compassionate health care professionals. I doubt that you'd find this level of care anywhere else in the western suburbs, it struck me as Signature MGH World Class Care. Once my procedure was done, I was greeted by a fond farewell, and I was ready to move on. 30 minutes of MRI banging was enough for me (thank God for ear plugs!). I don't know where the people at UMASS Memorial, LifeSpan, and Shields MRI get the audacity to try to sway Massachusetts government officials, under their pseudonym, "Coalition to Protect Community Care," to prevent MassGeneral Brigham from their plan to expand to Westborough, Westwood, and Woburn. This is the world of self-interests that we live in, like those of UMASS Memorial, LifeSpan, and Shields, hidden behind the façade of the "Coalition to Protect Community Care." Good Lord.