Preferred Air Inc.

Preferred Air Inc. is a heating and cooling business that has been serving Boston’s North Shore for over 33 years. They specialize in installing, repairing, and maintaining residential and commercial systems, including furnaces, boilers, ductless mini-splits, heat pumps, and central air conditioners. Preferred Air also offers custom ductwork and indoor air quality solutions such as air purification systems, whole-house humidifiers, and dehumidifiers. Customers have praised Preferred Air for their professional and prompt service. One customer noted that their full heat replacement, from oil to a new heat pump and A/C, went flawlessly with a fair quote and a clean job. The installation team was praised for being on time and always leaving the job site clean. The office staff was also commended for being friendly, responsive, and on point. Another customer had an issue with their furnace overheating while they were on vacation. Preferred Air sent two mechanics who solved the problem by replacing the thermostat the same day they came. The customer was impressed with the promptness, courtesy, and professionalism of the mechanics. Preferred Air also received positive feedback for their quick response time in addressing a minor issue with a forced air heat pump system replacement. The customer appreciated that a tech was at their house in less than 24 hours to address the issue, and that the issue was fixed quickly, even though it was unrelated to the install Preferred Air had performed. Overall, customers highly recommend Preferred Air for their excellent service and professionalism.