Called franks for my elderly father in laws central ac unit not running. They came out within a day and had his system running great! I was concerned about the age of the unit and made them aware yet all they did was repair it instead of trying to sell him a new unit. Appreciate the honesty and transparency will be using you exclusively moving forward. Thanks!
July 2023
Recently completed HVAC installation in my basement. I was satisfied with the quality of work. More importantly, a part of the completed duct work need to be raised a few inches at the time of framing and Chris, the agent who I worked with at Franks, immediately responded and scheduled a Frank’s technician to come in the next day. Frank’s pricing for HVAC is on expensive side but the quality of work is great. I will post another review after the basement is completed and the HVAC becomes fully functional to confirm that everything looks good.
May 2023
EXCELLENT, reliable, honest, knowledgeable and fare, upfront pricing.I cannot say enough GOOD about the entire staff at Frank's.This past Tuesday, Frank's SAVED me financially and emotionally with an honest diagnosis that a previous plumbing co. misdiagnosed to me.Then, that 'other' company (not Frank's) quoted me almost $600. to return and fix the fake problem they found. Frank's is an HONEST, family owned, well established co.. Their Technicians are TOPS; Well trained, courteous and know the business inside/out.Sincerely,Nanc VenovichAndover, Ma.
Called franks for my elderly father in laws central ac unit not running. They came out within a day and had his system running great! I was concerned about the age of the unit and made them aware yet all they did was repair it instead of trying to sell him a new unit. Appreciate the honesty and transparency will be using you exclusively moving forward. Thanks!
Recently completed HVAC installation in my basement. I was satisfied with the quality of work. More importantly, a part of the completed duct work need to be raised a few inches at the time of framing and Chris, the agent who I worked with at Franks, immediately responded and scheduled a Frank’s technician to come in the next day. Frank’s pricing for HVAC is on expensive side but the quality of work is great. I will post another review after the basement is completed and the HVAC becomes fully functional to confirm that everything looks good.
EXCELLENT, reliable, honest, knowledgeable and fare, upfront pricing.I cannot say enough GOOD about the entire staff at Frank's.This past Tuesday, Frank's SAVED me financially and emotionally with an honest diagnosis that a previous plumbing co. misdiagnosed to me.Then, that 'other' company (not Frank's) quoted me almost $600. to return and fix the fake problem they found. Frank's is an HONEST, family owned, well established co.. Their Technicians are TOPS; Well trained, courteous and know the business inside/out.Sincerely,Nanc VenovichAndover, Ma.