About Frank's Heating & Air Conditioning
Frank's Heating & Air Conditioning is a Massachusetts-based HVAC company that serves Tewksbury, Derry, Pelham, Lowell, and surrounding areas. They offer a variety of services including AC, furnace, boiler, and heat pump repair. Frank's is truly a company you can rely on for great customer service. They provide honest and transparent service, with well-trained, courteous, and knowledgeable technicians who are professional and clean. Customers appreciate the honesty and will be using them exclusively moving forward. Good communications, they scheduled the job and arrived when they said they would. Very pleased with the service and staff who cleaned up nicely. Customers have had great experiences, with clear and professional communication from start to finish. They respond quickly and can come out within the week to fix units. The technicians are great and get the job done efficiently. The whole team is professional and courteous. Frank's installed a new heat and air conditioning unit and did a fantastic job. The installers were professional, friendly, and great to talk to. They arrived on time, and when the work was complete, they left everything clean and tidy. Customers highly recommend Frank's for all your heating and air conditioning needs. One customer noted that Frank's took the time to measure the house and size the unit to the house for a complete AC / furnace replacement, which was done professionally and in a timely manner, reducing electric use for the AC.
I had them come to my home to assess my unit. I trust Jason and Justin. They quoted me a new unit as my Tappan is over 29 yrs old. I can always count on them to come over immediately and the service is Outstanding. They are Honest People with very competitive rates. There is a reason they have been in business for so long.
We highly recommend Frank’s Heating service. Our heater went down unexpectedly, Franks was out within a day and had it back up and running with a simple cleaning and relighting of the pilot flame. Will be scheduling yearly service with them going forward! Thank you Frank’s!
At 2:am I became aware that my furnance was running continuously but not producing enough heat to keep my home warm. I called the next morning and spoke with Krystal who explained they were booked solid but would try to fit me in, and she did. Thomas my technician was wonderful, explaining as he investigated. But most importantly, he got my furnance up and running. Frank's is truly a company you can rely on for great customer service.