Reviews for Prometheus Home Services

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Feb 2024
DO NOT HIRE - this company is a scam. After charging me half of the cost of the services up front, they proceeded to not show up 4 times in a row. I asked to be reimbursed, however it has been a month and they continue to make up excuses. Currently working with my credit card to flag as fraud.
Feb 2024
Chris received a full prepayment and disappeared. He promised a 2-3 day completion but it's been over a month that I get different lies from him via text, he doesn't pick up the phone any more. I think I got scammed - litigations are coming
Dec 2023
Please do not hire this company. They are unprofessional, dishonest, and modern day thieves. They never had an active business license and no insurance per Town of Reading Townhall per permit . The owner, Christian, is a crook that took my money since October 2023 to install a new combi boiler, and we're now in December still without heat. He just walked off the job and left my home without any heat and water damages and leaks . The inspector made 5 site visits and could pass the inspection. He told the owner that his employee didn't know what he was doing. The owner was always missing in action and had different inexperienced workers in and out of my home without any resolution. They leave a lot of mess and even took the user manual that came with the boiler. Please save yourself from a $14,000 scammer and headache. This guy is not human. Please look at the pictures and videos. There's currently a baby living in the unit without any heat. This should be a criminal offense.!!

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From Prometheus Home Services

Are you frustrated with your plumbing? Do you not understand why your fixtures or pipes behave the way they do? Don’t settle for quick, impersonal repairs – get real tools, answers, and information from the plumbing titans at Prometheus Home Services. Prometheus Home Services is a licensed and insured plumbing company based in Stoneham, Massachusetts. Serving residential customers in Boston, the North Shore, and the surrounding areas, our team focuses on educating our customers as we work. We don’t just diagnose and resolve issues; we explain them to you in detail, so you understand exactly what’s going on with your plumbing and how to prevent similar issues in the future.