My experience was quick and all but one staff were very pleasant and accommodating to my disabilities above and beyond.The one staff member was the receptionist at the Information booth who was very rude and appeared to think she was going to intimidate me by trying to tell me I must wear a mask in any medical facility to which I know not only due to my unique conditions she was 100% wrong and the fact there is a State Law called the Public Accomodation Law that is a civil rights protection of all citizens in Mass. the right to enter any public building medical and all to which she refused to look at my documents and felt the need to try and embarrass a mute disabled... read full review
December 2017
It's ok sometimes just DONT call them or you'll get aggravated because they don't know what your talking about and will give you an attitude. The front desk on the 3rd floor is the worst. They will call you very last minute to cancel an appointment. Sometimes your appointment will just change randomly and no one will notify you. Thank god I only have one more appointment here.
My experience was quick and all but one staff were very pleasant and accommodating to my disabilities above and beyond.The one staff member was the receptionist at the Information booth who was very rude and appeared to think she was going to intimidate me by trying to tell me I must wear a mask in any medical facility to which I know not only due to my unique conditions she was 100% wrong and the fact there is a State Law called the Public Accomodation Law that is a civil rights protection of all citizens in Mass. the right to enter any public building medical and all to which she refused to look at my documents and felt the need to try and embarrass a mute disabled... read full review
It's ok sometimes just DONT call them or you'll get aggravated because they don't know what your talking about and will give you an attitude. The front desk on the 3rd floor is the worst. They will call you very last minute to cancel an appointment. Sometimes your appointment will just change randomly and no one will notify you. Thank god I only have one more appointment here.