I have had GREAT service from Carl at Spas Unlimited, and recommend him highly. He's fixed many an issue on my spa, and I think I've made every mistake in the book. I've read the negative reviews, and what I would say in response is that he gets a lot of calls, and it's worth it to keep trying if you don't hear back right away. The quality of the service is worth it.
December 2020
Carl is awesome. We bought a new hot tub. It got delivered right before the holidays. we hired an electrician, had it wired and then unfortunately it never started. The manufacturer wanted to charge us $255 just to have one of their service people show up and look at it. I found Carl on Google called him and he got this running for us so it would not freeze. He said the pump is blown but loaned us a temporary pump to use so it will not freeze. . I reached out to the manufacturer to see if they will sell us a pump at cost. Carl is even advocating on our behalf. He has been a godsend to us.
December 2020
Mr. Lund, the proprietor of Spas Unlimited, is what I'd call "old school", in his approach to his business. It's exceedingly rare these days to have the owner of a Company ACTUALLY doing hands on work, instead of merely handing off work to one of his minions. With a now 35 year old inground pool, I would have in in some VERY tough spots if it weren't for Mr. Lund's professionalism, promptness and breadth of knowledge.To the one review here that posted they contacted him multiple times and received no response, in my opinion, is patently unfair. Mr. Lund, over the span of the 20 years we've employed him for various tasks, he has always... read full review
I have had GREAT service from Carl at Spas Unlimited, and recommend him highly. He's fixed many an issue on my spa, and I think I've made every mistake in the book. I've read the negative reviews, and what I would say in response is that he gets a lot of calls, and it's worth it to keep trying if you don't hear back right away. The quality of the service is worth it.
Carl is awesome. We bought a new hot tub. It got delivered right before the holidays. we hired an electrician, had it wired and then unfortunately it never started. The manufacturer wanted to charge us $255 just to have one of their service people show up and look at it. I found Carl on Google called him and he got this running for us so it would not freeze. He said the pump is blown but loaned us a temporary pump to use so it will not freeze. . I reached out to the manufacturer to see if they will sell us a pump at cost. Carl is even advocating on our behalf. He has been a godsend to us.
Mr. Lund, the proprietor of Spas Unlimited, is what I'd call "old school", in his approach to his business. It's exceedingly rare these days to have the owner of a Company ACTUALLY doing hands on work, instead of merely handing off work to one of his minions. With a now 35 year old inground pool, I would have in in some VERY tough spots if it weren't for Mr. Lund's professionalism, promptness and breadth of knowledge.To the one review here that posted they contacted him multiple times and received no response, in my opinion, is patently unfair. Mr. Lund, over the span of the 20 years we've employed him for various tasks, he has always... read full review