Income Tax Plus

Apr 2024

Unfortunately, my experience at for my tax appointment was unsatisfactory. I had a scheduled appointment at 3:00 p.m. I came 10 min before but upon arrival, there was no one available to assist me. I attempted to call several times to understand what was happening, but my calls were simply disconnected without any explanation. I understand that unexpected issues can arise, but the lack of communication and the absence of staff at the counter was highly unprofessional, especially since I had other commitments.

Bad costumer service!!!!!!

Oct 2023

After 3 years using them for personal and business taxes we had to stop. They are unprofessional and terrible customer service. After the manager left that place became just a money collector. Please don’t use them. It took them almost a year to file our taxes.

Oct 2023

PLEASE IF YOU ARE READING THIS Do not file your tax in this place. They don't have good morals to work. I asked one amendment if on April 14 and they sent on August 29 because I went in personal. They never get your phone calls or emails.PLEASE IF YOU ARE READING THIS: Don't do your taxes there. They are totally disorganized, they make their fees with the wrong name and many other mistakes. This time I asked for an amendment on April 14th and they only sent it after I returned in person on August 29th. Because I was tired of calling and not receiving any response.