Unreal customer service, just incredible people. Of the 2-3 times I’ve called I’m always talking to someone who is friendly and knows that they’re doing. Tonight my pickup was a little late and I emailed rather than calling, and they called me within probably 30 seconds of me hitting send to say they’d gotten my email and to provide an update. The laundry service itself is perfect too. You estimate the weight but they charge you on the real weight. It doesn’t sound like a big deal, but the fact that they charged me less than the estimate shows they’re honest too! Tremendous experience every time from start to finish.
January 2023
I am extremely pleased with the service. I tell them all the time that they're my life saviors! I work hectic hours. It was a struggle trying to find a laundry delivery service that picks up in the morning and afternoon. Most of the other services I've used only have night pick up and delivery which does not work with my schedule. If you're someone in a similar situation, look no further.. I highly recommend Dirty Drawz!
January 2023
Dirty Drawz is the BEST laundry service in the Boston area! I work long hours and I do not have the time to do my own laundry. I use Dirty Drawz every other week, and I am always satisfied!
Unreal customer service, just incredible people. Of the 2-3 times I’ve called I’m always talking to someone who is friendly and knows that they’re doing. Tonight my pickup was a little late and I emailed rather than calling, and they called me within probably 30 seconds of me hitting send to say they’d gotten my email and to provide an update. The laundry service itself is perfect too. You estimate the weight but they charge you on the real weight. It doesn’t sound like a big deal, but the fact that they charged me less than the estimate shows they’re honest too! Tremendous experience every time from start to finish.
I am extremely pleased with the service. I tell them all the time that they're my life saviors! I work hectic hours. It was a struggle trying to find a laundry delivery service that picks up in the morning and afternoon. Most of the other services I've used only have night pick up and delivery which does not work with my schedule. If you're someone in a similar situation, look no further.. I highly recommend Dirty Drawz!
Dirty Drawz is the BEST laundry service in the Boston area! I work long hours and I do not have the time to do my own laundry. I use Dirty Drawz every other week, and I am always satisfied!