I had nothing but problems with this place. They sent a cna who was in her 70's to care for my paralyzed parent. They gave me another cna. But they would call out alot with no one to cover. They called out a half hr before I had to work and almost cost me my job.Then they would send someone else and didn't call to let me know so I could meet who was coming into my home and taking care of my loved one. The office staff was rude. My husband called to complain and Candice would hang up on him. We asked to speak with the owner Kathleen and they would say she's unavailable. I finally had it and went there to terminate their services. I asked to have Kathleen... read full review
September 2022
I had t give them 1 star t put a review otherwise myself family would give them a - 10 stars if u love your family u will not have them in your home the staff was rude and hanging up on me not giving me the chance t explain my issues i had with there cna not only were they calling out every other wk and wife had t call out due t that and lost her job due t this wen intake was done. Candice told us that she would fill in if they was a xall out that never happened not once wen i xall the office they refused t lat us talk t Kathleen the owner and hung up on me said i was repeating myself whish was not doing. Also said i was repeating myself which is untrue never matter what... read full review
September 2021
Best family-focused care that exists! HIMH cared for my father in his home for the past 2 years. We could have kept him home without their help. Heidi cared for my father professionally & compassionately. She is a true blessing to our family.
I had nothing but problems with this place. They sent a cna who was in her 70's to care for my paralyzed parent. They gave me another cna. But they would call out alot with no one to cover. They called out a half hr before I had to work and almost cost me my job.Then they would send someone else and didn't call to let me know so I could meet who was coming into my home and taking care of my loved one. The office staff was rude. My husband called to complain and Candice would hang up on him. We asked to speak with the owner Kathleen and they would say she's unavailable. I finally had it and went there to terminate their services. I asked to have Kathleen... read full review
I had t give them 1 star t put a review otherwise myself family would give them a - 10 stars if u love your family u will not have them in your home the staff was rude and hanging up on me not giving me the chance t explain my issues i had with there cna not only were they calling out every other wk and wife had t call out due t that and lost her job due t this wen intake was done. Candice told us that she would fill in if they was a xall out that never happened not once wen i xall the office they refused t lat us talk t Kathleen the owner and hung up on me said i was repeating myself whish was not doing. Also said i was repeating myself which is untrue never matter what... read full review
Best family-focused care that exists! HIMH cared for my father in his home for the past 2 years. We could have kept him home without their help. Heidi cared for my father professionally & compassionately. She is a true blessing to our family.