Mid-State Building and Remodeling

Nov 2022

We recently completed a total kitchen renovation with MSK furnishing design, cabinet, countertops and back splash, while installation labor was by a private contractor of our choosing. This was our first major indoor renovation project. Jenn Bastien was our designer & sales consultant, and even though we were total reno novices, Jenn was extremely patient and incredibly helpful throughout the entire process. Jenn was a true, no-pressure consultant who helped us navigate the overwhelming and seemingly infinite options to select a final design that we loved on paper and love even more so now that it’s installed! Communication was timely, thorough, and accurate with responses to all calls and emails. We did receive one cabinet with handling damage that was not known until opened. MSK immediately ordered a replacement with no hesitation, pushback or BS. The end product came out looking just like the model with no re-work or remodeling required. We would absolutely do business with Jenn and MSK again and we recommend them highly!

Sep 2022

I do not recommend! My kitchen has been completed since May 2022. The only thing left to do was fix some floor scratches that the plumbers did when they were hooking up the fridge. They finally came to fix the scratches in Sept, and here are the pictures of what the finished product looks like. Now they are refusing to fix it and are trying to tell me that I need to pay out of pocket to buff and polish one more time. Their excuse is that this will blend in over time. I’m sorry, but this won’t blend in over time. It’s significantly lighter than the rest of the kitchen and you can see brush marks. They need to make right by this and I understand that they sub contracted a floor company, but they need to make this right.