A couple of weeks ago we were scheduled for our annual burner service and tune up. Anderson sent a polite younger technician to do his thing. When the fellow was done, he said we were good to go for the coming winter. An hour or so later, there was a loud POP and my basement was full of steam. I was unhappy to say the least. Anderson was back here within minutes. It took two technicians a day and a half and I don't know how many parts to repair my burner. The moral of the story was that Anderson took ownership of the problem and addressed it with speed, precision, and courtesy. If you are looking for a local oil company that backs up their word, then Anderson is... read full review
August 2024
Our first encounter with Anderson Fuel was a day after we closed on our new house and we had no hot water or heat. We called Anderson Fuel at 9 pm on a Friday night after finding their contact info on a sticker on our boiler. They showed up within 15 minutes and got us up and running(the house has been empty for a few months so there was a shutdown safety feature in effect due to the tank being emptied). So, we became customers at that time. They set us up for a cleaning and service. Then, Geoff inquired if we wanted to update our oil heating system, which had been on our mind. He presented several options, and then gave us honest feedback and opinions. We went with a... read full review
August 2024
My Carrier, Unico Central air conditioning system had stopped working, and with a house load of family and grandkids, Anderson Fuel was terrific to send two technicians within a few hours and repair the unit. I can’t thank them enough for the professionalism and the concern they showed for our situation, and the great work that they did. As a retired architect with 45 years in the business, I give them my highest recommendation.
A couple of weeks ago we were scheduled for our annual burner service and tune up. Anderson sent a polite younger technician to do his thing. When the fellow was done, he said we were good to go for the coming winter. An hour or so later, there was a loud POP and my basement was full of steam. I was unhappy to say the least. Anderson was back here within minutes. It took two technicians a day and a half and I don't know how many parts to repair my burner. The moral of the story was that Anderson took ownership of the problem and addressed it with speed, precision, and courtesy. If you are looking for a local oil company that backs up their word, then Anderson is... read full review
Our first encounter with Anderson Fuel was a day after we closed on our new house and we had no hot water or heat. We called Anderson Fuel at 9 pm on a Friday night after finding their contact info on a sticker on our boiler. They showed up within 15 minutes and got us up and running(the house has been empty for a few months so there was a shutdown safety feature in effect due to the tank being emptied). So, we became customers at that time. They set us up for a cleaning and service. Then, Geoff inquired if we wanted to update our oil heating system, which had been on our mind. He presented several options, and then gave us honest feedback and opinions. We went with a... read full review
My Carrier, Unico Central air conditioning system had stopped working, and with a house load of family and grandkids, Anderson Fuel was terrific to send two technicians within a few hours and repair the unit. I can’t thank them enough for the professionalism and the concern they showed for our situation, and the great work that they did. As a retired architect with 45 years in the business, I give them my highest recommendation.