The dental work of replacing a filling was ok, tried to sell me a crown 1st. After the did the work, they told me I had to pay for the filling. I saw them a year ago and they took my insurance, when I went to ck out, they tried charging me for the work. I told them that I had insurance that covers it. They then told me that they don't take that insurance anymore but never informed me of that until after the procedure was done. They're scammers, after I refused to pay, the girl said she would bill the insurance Companybut I was responsible for the deductible. I don't have a deductible with fillings . The girl at the front desk told me if I don't pay the deductible that...read full review
Aug 2022
I'm a former patient of Dr Bakopolus for about 20 years. Was a little disappointed when he retired - it's extremely hard to find medical professionals you like and trust - but he had other things to do with his life.At first nothing change other than the dentist at the practice - same office, same receptionist and same hygienists. I also liked the new dentist, Dr Lho, he seemed to be a good replacement for Dr B but over the last three years things have completely changed. New (several) receptionists, new hygienists. I realize having been a patient of Dr B for 20 years obviously people that had been there for that time or longer were going to retire or leave.The last two...read full review
Jul 2022
Overall decent experience since he took over the practice from Dr. Davis. They didn't charge me at least to replace a three day old permanent crown broke while eating a French Fry.They do have a front desk problem. Today they canceled an appointment saying they called me yesterday. They didn't. They blow up your phone to confirm appointments but can't bother to confirm a cancelation.I won't be back.
The dental work of replacing a filling was ok, tried to sell me a crown 1st. After the did the work, they told me I had to pay for the filling. I saw them a year ago and they took my insurance, when I went to ck out, they tried charging me for the work. I told them that I had insurance that covers it. They then told me that they don't take that insurance anymore but never informed me of that until after the procedure was done. They're scammers, after I refused to pay, the girl said she would bill the insurance Companybut I was responsible for the deductible. I don't have a deductible with fillings . The girl at the front desk told me if I don't pay the deductible that...read full review
I'm a former patient of Dr Bakopolus for about 20 years. Was a little disappointed when he retired - it's extremely hard to find medical professionals you like and trust - but he had other things to do with his life.At first nothing change other than the dentist at the practice - same office, same receptionist and same hygienists. I also liked the new dentist, Dr Lho, he seemed to be a good replacement for Dr B but over the last three years things have completely changed. New (several) receptionists, new hygienists. I realize having been a patient of Dr B for 20 years obviously people that had been there for that time or longer were going to retire or leave.The last two...read full review
Overall decent experience since he took over the practice from Dr. Davis. They didn't charge me at least to replace a three day old permanent crown broke while eating a French Fry.They do have a front desk problem. Today they canceled an appointment saying they called me yesterday. They didn't. They blow up your phone to confirm appointments but can't bother to confirm a cancelation.I won't be back.