Thieves! Erin was to do the hair and makeup of my fiance for our wedding which had to be canceled because of state regulations on event size due to COVID-19. We paid in full in advance as a discount was offered if we did so. After our cancellation, she said she was keeping the initial $200 deposit but refunding the rest (honestly she should refund the total as it's beyond our control but whatever). After promising a refund, she has gone radio silent, no replies to our many follow up requests asking where the refund is. Do yourself a favor and DO NOT USE THIS BUSINESS FOR ANYTHING. There are plenty of good small local businesses that you can support, ones that respect... read full review
August 2020
I booked hair and makeup services for my wedding back in early March, before the virus hit. I paid for all services in full up front, including wedding party, in order to receive a 10% discount. Over the course of 6 months, I have had a very difficult time getting in touch with Erin to communicate changes and schedule a trial. I am not local so it is not easy to schedule and it was almost impossible to get an answer confirming a date. On the week before my trial, we found out we had to cancel our wedding due to restrictions and I reached out immediately to let her know and request a refund. I've called and emailed countless times and have only received one response... read full review
July 2019
I enjoyed working with Erin, she is very warm and has great energy. I was not happy with my wedding day hair for a few reasons. I found out 2 weeks before my wedding that Erin had a second wedding that day, and would be leaving us at 12pm, my photos were not until several hours later, and my ceremony was not until 6:30pm. My curls started to fall out after she had already left, and her assistant tried to fix them. There was a clear difference in the curls that were fixed vs how they looked originally, and the hairspray was different and made my hair look greasy. Later in the day, my planner was able to get Erin to come back to fix up my hair, at which point the bobby... read full review
Thieves! Erin was to do the hair and makeup of my fiance for our wedding which had to be canceled because of state regulations on event size due to COVID-19. We paid in full in advance as a discount was offered if we did so. After our cancellation, she said she was keeping the initial $200 deposit but refunding the rest (honestly she should refund the total as it's beyond our control but whatever). After promising a refund, she has gone radio silent, no replies to our many follow up requests asking where the refund is. Do yourself a favor and DO NOT USE THIS BUSINESS FOR ANYTHING. There are plenty of good small local businesses that you can support, ones that respect... read full review
I booked hair and makeup services for my wedding back in early March, before the virus hit. I paid for all services in full up front, including wedding party, in order to receive a 10% discount. Over the course of 6 months, I have had a very difficult time getting in touch with Erin to communicate changes and schedule a trial. I am not local so it is not easy to schedule and it was almost impossible to get an answer confirming a date. On the week before my trial, we found out we had to cancel our wedding due to restrictions and I reached out immediately to let her know and request a refund. I've called and emailed countless times and have only received one response... read full review
I enjoyed working with Erin, she is very warm and has great energy. I was not happy with my wedding day hair for a few reasons. I found out 2 weeks before my wedding that Erin had a second wedding that day, and would be leaving us at 12pm, my photos were not until several hours later, and my ceremony was not until 6:30pm. My curls started to fall out after she had already left, and her assistant tried to fix them. There was a clear difference in the curls that were fixed vs how they looked originally, and the hairspray was different and made my hair look greasy. Later in the day, my planner was able to get Erin to come back to fix up my hair, at which point the bobby... read full review