About Rainbow International of Salem, MA
Rainbow International of Salem, MA, has been delivering top-quality residential and commercial restoration services since 1981. Their dedicated team is available 24/7 for water damage restoration, fire damage restoration, and mold remediation. The professionals are fully trained and certified by the IICRC, ensuring quality service backed by the Neighborly Done Right Promise. Customers have praised the company's friendly and efficient service. One reviewer highlighted a positive experience with a team member who explained the restoration process clearly and completed the job smoothly. Another customer appreciated the quick carpet cleaning service that removed tough stains, noting the final price was lower than expected. Clients have also commended the company's ability to locate hard-to-find leaks and provide straightforward solutions. Recently, Chris, a professional at Rainbow International, has gained recognition for his thorough and trustworthy service. One customer shared their experience of having Chris conduct two mold inspections in their new home, where his detailed testing uncovered that there was no mold issue, saving them over $5000 compared to another estimate. They also noted his willingness to assist with cleanup and his free follow-up visits, which built their trust in him. Another reviewer emphasized Chris's respectful and judgment-free approach, as well as his efficient work in removing moldy insulation and treating affected areas. His professionalism and clear communication throughout the process were greatly appreciated. Lastly, another customer praised Chris for his calm demeanor and extensive knowledge while addressing water damage issues, reinforcing the high recommendation for Rainbow International for anyone needing restoration services.
My water heater broke and flooded my basement floor right after dinner time. I was so thankful when Chris at Rainbow International responded to my call for emergency services and confirmed he would be able to come out that same evening to help with the water removal. He was very responsive, thorough, and reasonably priced. Overall I had a great experience and would call Rainbow International again in a heartbeat for any future water remediation needs.
We got so lucky with how things lined up with Chris. Our basement flooded due to a busted water line and we blindly called from a simple Google search and because other companies couldnt help in the time we needed it. Chris came out and started mitigation late on a Sunday evening, no questions asked. He proceeded to help walk us through what was going to be an extremely difficult and painstaking process of inventorying everything and dealing with insurance. We didn't know up from down or left from right, Chris really made it all manageable and was so helpful. He's a super trustworthy guy who seems to have a heck of a work ethic. Im hoping I never have to hire a water...read full review
We just bought our first house and have had Chris over two times now for separate mold inspections in different areas of the home. He was the second person to come in for a mold remediation quote and thank goodness we asked him for a second opinion. He did much more testing than the first larger company and gave us a completely different answer. Long story short he determined we didn't actually have a mold issue. Helped us clean up a small area that was a one off situation of a long vacant basement, and essentially saved us $5000+, which was the estimate from the first company.
We called him again when we found mold in our bathroom. Even though my husband did most...read full review