Roslindale Internal Medicine

They suck! Second day in a row I go to get my glasses fixed and the specialist is on lunch. Well they can stay on lunch because I'm finding a new optometrist

I love the staff in this Roslindale Heath Center so much I am not changing Medical center to my current neighborhood. I visited there for an office visit with a doctor and Corvid booster shot and flus shot. Dr. Presti, intake medical assistant Maria Castillo were very cordial and pleasant. Marlene RN at shot station make the station a party place, was whole heartly welcoming patient with big smiles and it would be difficult to find a nurse who had mover positive energy and such a kindness.

The Center was a great clinic up until 3-4 years ago when it changed leadership. As a result, managers have been put into roles where they do not know how to do the job. They pushed out most of the old staff who had been there for decades and hired new staff that do not have the proper training or customer service skills required to do the job. The manager is rude and discriminates against patients that are immigrants and do not speak english well specifically from the greek, albanian and hispanic community. This is ridiculous because immigrants make up a large part of their stakeholders.My experience has been as follows:-Poor customer service -incorrect use of billing... read full review