Scheduling a delivery was pretty straight forward, however, I ordered 10 yards of 50/50 compost/loam and there were far too many rocks, larger sticks/wood pieces and foreign material for "screened" loam. I needed to topdress a new seeding and now I'm going to have to find a way to remove all the debris left behind. I'll have to search around for a local place that does 1/4 in. screened high quality top soil for the next lawn project.
July 2023
I just want to thank J and J and Fall River employee, Guida, for exceptional customer service. I called about a repair to a table and she went above and beyond in looking for resources to help me resolve my issue and was so friendly and polite. Guida called me back after thoroughly researching solutions. Then when we realized I needed to go another route, she went out of her way to continue to search. Employees like Guida are a credit to any company. Customer service like this is a dying art and I will remember J and J in our future projects. Thank you!
May 2023
Wow. Honestly, I had no idea what I was doing when I walked into J & J - I just knew I needed some stone for the border of our property and some small gravel for a new patio. Kevin took me under his wing and explained everything, from what certain stones are typically used for to how some of them are man made (I'm a curious human). I got what I needed that day, made the order for delivery and went home happy. As they say, man plans and god laughs so of course I needed to move out the delivery - so I called them up and spoke with Gyda. What a pleasant woman! She was friendly, helpful and flexible. Even if there were cheaper places for what I was looking for, I'd... read full review
Scheduling a delivery was pretty straight forward, however, I ordered 10 yards of 50/50 compost/loam and there were far too many rocks, larger sticks/wood pieces and foreign material for "screened" loam. I needed to topdress a new seeding and now I'm going to have to find a way to remove all the debris left behind. I'll have to search around for a local place that does 1/4 in. screened high quality top soil for the next lawn project.
I just want to thank J and J and Fall River employee, Guida, for exceptional customer service. I called about a repair to a table and she went above and beyond in looking for resources to help me resolve my issue and was so friendly and polite. Guida called me back after thoroughly researching solutions. Then when we realized I needed to go another route, she went out of her way to continue to search. Employees like Guida are a credit to any company. Customer service like this is a dying art and I will remember J and J in our future projects. Thank you!
Wow. Honestly, I had no idea what I was doing when I walked into J & J - I just knew I needed some stone for the border of our property and some small gravel for a new patio. Kevin took me under his wing and explained everything, from what certain stones are typically used for to how some of them are man made (I'm a curious human). I got what I needed that day, made the order for delivery and went home happy. As they say, man plans and god laughs so of course I needed to move out the delivery - so I called them up and spoke with Gyda. What a pleasant woman! She was friendly, helpful and flexible. Even if there were cheaper places for what I was looking for, I'd... read full review