Reliable Tax Service

Nov 2023

I originally wanted to open a decoration company today. I went to this company because a restaurant company also opened here a few years ago. I trusted them very much, so I gave them the money (cash) first. When I started doing it, I discovered that there was a hidden fee. I didn't say anything when I asked before, so I decided not to open it yet, and asked for the money to be refunded first. I was deducted $50.00, which was said to be a consulting fee. It's $50.00. I can afford it. It's not a big deal. It's just that you make too much money. Hardly! The restaurant company's accounts were done very well before, and there were no problems from opening the company to filing...read full review

Mar 2023

I would stay away. Doesn't even sit with the customer to file taxes(no private office) and leaves out so many important details. Then emails me back with someone else's income tax file. When I replied to the email to let them know that they have shared a wrong files, owner doesn't even recognize the mistake.

Dec 2021

Another tax year is right at the corner, while i am looking for an accountant to do my tax, it reminds me of an experience that i had with Reliable Tax Service in Hancock st, Quincy from last year. I am sorry that i have to say it was a bad experience. I have done taxes (myself and my families, 4 taxes in total per year) there in the past 3 years, the first couple years went okay. There were minor issues but it went fine eventually and I can tell they were willing to help. Last year, due to COVID, we were not able to enter the office to do our taxes per usual, instead, we have to hand off critical documentations at the door and write down info needed for them to complete the tax return. I do understand this kind of process as many other other businesses are doing something similar to protect themselves as well as customers. However, it turned out they made 3 times of mistakes on my tax, and i have to go back and forth for three times to fix/clarify. Not going to elaborate what the mistakes were (both minor and major) but now i have to doubt their professionalisms and courtesy from a customer's perspective. I need a more Reliable Tax Service!!!