Berkshire Veterinary Hospital: Hilton Christopher DVM

Sep 2023

Dr Phelps has seen my 2 cats for different reasons in the past month. First time dealing with her and she is amazing as well as the other vets there! Very happy with how they treat my cats

Nov 2021

First I do not work for BVH however for years did wildlife rehab and have had many pets with various Vets. BVH takes care of my two rare white siamese and I have experienced only kind professional help. I have been in the room with all my animals exams. These vets are extremely good and calming at handling cats of dogs. Once while in latin America one of mine got a critical case of) UTI (blood everywhere and they took the cat on emergency from the pet sitter, basically saved him. During that work they were upfront on cost and we even canceled some visits to same money. Now about Vets and money. When you get people medical help the offices all say they take Medicare, humana or whatever which often gets denied and you are builded for hundreds, if not thousand afterwords with the threat of collections. Vets clearly understand that many of the people are fixed income, or poor. So they explain fees up front. When some can't pay a child's hospital bill they don't abandon them This is not the case for vets people often drop off a dog or cat to be euthanized and then never return. You would be stunned how common this is. People also drop off animals with a problem and when the bill get high they abandon them at the vets. Unlike a human child they must know if you will pay for your pets care. The people at the front desk struggle with pain of loosing a pet and then finances every day. It is an emotional job so cut them some slack. They do it because they love animals. If we compare vet prices to human they are tiny. Yet I understand tiny is a lot when you don't have it. But is not greed for them to ask costs up front. The behavior of pet owner have forced this issue and it being fair and open on their part. In one trip we passed on an xray because I knew how to monitor my cat at home. Many vets would have just tacked the costs on to the bill. BVH does care about the cost of pet health. For my two cats I need a CD diet, very expensive, however they charge me way below Amazon, Petco and Chewy. My heart goes to you when you loose a friend I have stayed home and had them go in arms and held them at vets office to put them down more than i care to remember. This proves the animals they care for is honestly up front in pricing more than any vet I have worked with. So give them a break, some times the days are hard to handle for staff and vets. I would recommend them to anyone.

Jun 2020

Berkshire Animal Hospital was there when we needed help! We were camping in the Berkshires last week when our Yorkie pretty much ripped her nail off on a loosely knitted blanket. Just our luck, it was minutes before 5pm. We called 2 vets prior with no luck. Berkshire Animal Hospital answered and told us to come right in. With Covid it was a curbside drop off. Handing her over, knowing she was confused and in pain was extremely difficult. The vet tech was reassuring and compassionate. The vet called us within 20 minutes, explained everything to us, prescribed our pup with what she needed, bandaged her up and within 10 minutes after the chat with the doc she was back in my lap. 9 days later she is back to her normal self, with 1 less nail! I so appreciate them being there for us!