Best Heating & Air Conditioning / HVAC In Pepperell

“I had new heating and cooling units installed by ECM a few years ago in the late fall. When spring came and it was time to turn on the cool air, one of the units had a minor issue and they came out and fixed it without any issues. Today, I had issues with one of my units and called them to come out for a service visit. While on the phone, they talked me through some steps to verify and it turns out it was user (me!) error. ECM taking 15 minutes to talk to me on the phone saved me money because now they don't need to come out for a service visit and made me a happy customer. Thanks ECM!“

“I very highly recommended this company. The two folks that I dealt with were Chris Boucher and Nick Crawford who were consummate professionals. I also have to shout out to the administrative people for their assistance. I have dealt with a few like companies that were unresponsive and, indeed, unhelpful. This company, however, worked hard, were knowledgeable, and I do not have enough GREAT things to say about them.“

“Evan did a great job. We are very pleased with the timing and quality of his work. We were surprised with the cost of the service since we have a contract.“