We had a fiberglass Masonite front door installed 9 years ago that was purchased at Horner Millwork. One of the side glass panels began to fog on the inside recently. Reading the warranty info, we would only be a small portion covered - I reached out to Horner, and without my asking they offered to replace the glass at no charge - just the cost of some replacement fasteners to match the door color. Very impressed with this level of customer service and without my even asking. Thank you!
February 2021
Great place! I had a cabinet door broken in half (thanks to clumsy teenage grandson). Thought I would take a chance to see if it could be replaced, never thinking it could be repaired. Horner Millworker said "No problem, we can glue it". I didn't expect much of a result but left the door anyway. Two days later got a call to come pick it up. Unbelievable! The door looked like nothing had happened and THERE WAS NO CHARGE!!! Amazing work and great customer service!
We had a fiberglass Masonite front door installed 9 years ago that was purchased at Horner Millwork. One of the side glass panels began to fog on the inside recently. Reading the warranty info, we would only be a small portion covered - I reached out to Horner, and without my asking they offered to replace the glass at no charge - just the cost of some replacement fasteners to match the door color. Very impressed with this level of customer service and without my even asking. Thank you!
Great place! I had a cabinet door broken in half (thanks to clumsy teenage grandson). Thought I would take a chance to see if it could be replaced, never thinking it could be repaired. Horner Millworker said "No problem, we can glue it". I didn't expect much of a result but left the door anyway. Two days later got a call to come pick it up. Unbelievable! The door looked like nothing had happened and THERE WAS NO CHARGE!!! Amazing work and great customer service!