Not a great experience at all. I was referred to them under a warranty. Scheduled them for this week, in which they called to reschedule sooner. I waited for them throughout the window and called them as it got near to the end of the window just to learn that they weren’t coming as they got stuck at another job, yet didn’t think to call earlier to let us know. Then when I asked their process around their work they criticized the question and said something along the lines of ‘well why are you calling us to fix an appliance and ask how we do it’ which seemed rude and unnecessary for a simple question. I ended up going through a different company due to the negative... read full review
June 2024
They repaired my Samsung washer last year which took a couple of visits due to incorrect parts, but they comped the cost accordingly for my trouble. They quickly responded to a dryer repair call and are courteous, efficient, and get the job done. They came highly recommended from a friend who has said SA Services has been her go-to to keep her appliances running well.
April 2024
I cannot express in words how useless and unprofessional this company is from the incompetent techs, to the office and most of all the owner of the company. This is a great example how the owner sets the example and runs the company, he does not lead by example. He is rude, nonresponsive, aggressive, used profanities and hung up the phone. Does not take responsibility for nothing. STAY away from this company at all costs .
Not a great experience at all. I was referred to them under a warranty. Scheduled them for this week, in which they called to reschedule sooner. I waited for them throughout the window and called them as it got near to the end of the window just to learn that they weren’t coming as they got stuck at another job, yet didn’t think to call earlier to let us know. Then when I asked their process around their work they criticized the question and said something along the lines of ‘well why are you calling us to fix an appliance and ask how we do it’ which seemed rude and unnecessary for a simple question. I ended up going through a different company due to the negative... read full review
They repaired my Samsung washer last year which took a couple of visits due to incorrect parts, but they comped the cost accordingly for my trouble. They quickly responded to a dryer repair call and are courteous, efficient, and get the job done. They came highly recommended from a friend who has said SA Services has been her go-to to keep her appliances running well.
I cannot express in words how useless and unprofessional this company is from the incompetent techs, to the office and most of all the owner of the company. This is a great example how the owner sets the example and runs the company, he does not lead by example. He is rude, nonresponsive, aggressive, used profanities and hung up the phone. Does not take responsibility for nothing. STAY away from this company at all costs .