About East Coast Metal Roofing
East Coast Metal Roofing (ECMR) specializes in providing comprehensive metal roofing solutions. Customers praise the company for its informative and detailed presentations, which clearly explain the benefits of metal roofing compared to traditional asphalt shingles. ECMR's staff, including product specialists, quality control managers, and office staff, are known for their professionalism, responsiveness, and commitment to customer satisfaction. The installation process is efficient and thorough, with crews working diligently to complete the project within a few days. Despite occasional minor hiccups, ECMR addresses concerns promptly and ensures customer satisfaction. The quality of the workmanship is highly regarded, with customers expressing satisfaction with the appearance and durability of their new metal roofs. ECMR's metal roofing technology is considered advanced, reflecting modern innovation in the industry. Notably, the team demonstrates extra care, such as coming to a customer's home to help with downspout issues without charging, and their representatives are described as tireless and dedicated. Customers are happy with the overall experience, feeling well-educated about the process and materials, and looking forward to a safe, durable roof and a cooler attic. The professionalism and workmanship of the entire team, from product specialists to onsite crews, are highly praised, making ECMR a highly recommended choice.
My wife and I purchased a home with a roof recently installed by ECMR. At the time of sale, the realtor said the warranty was all set. We actually had to transfer the warranty but Jenna and Milena were able to do so in less than a week after we provided our sales disclosure. There were no hoops to jump through or difficulties getting the warranty transferred.
We had a leak in our attic that caused some water damage and prompted my initial call to ECMR. The issue turned out to be some plumbing in the attic which we repaired and remedied the issue. While first diagnosing the problem, we thought it could be the roof leaking so we got in touch with ECMR. Their service...read full review
Our experience with East Coast Metal Roofing was exceptional. It started off with Kyle as the sales rep, very knowledgeable and really easy to work with. We then worked with Jenna and Milena in the office they were great to work with as well, they always answered my calls. We worked with Mike and Sean and the rest of the crew. We are extremely satisfied and impressed with this company as a whole. The roofing crew that stripped and administered the installation of our new roof were out of this world. They cleaned up after their days were done and we could not be more impressed with the work ethic and dedication to the work crew. Thanks again for everything you did...read full review
East Coast Metal Roofing did an amazing job! We feel like we got the Rolls Royce of roofing. Ian Mochrie the Product Specialist told us exactly what to expect. The communication from Jenna Milena was second to none..Outstanding! Shaun LaForce called me during the project to make sure everything was going well. The entire crew worked hard and did not leave a mess!! Very pleased.