“My latest saga started yesterday morning. Of course this time of year our boiler stoped working. That meant no hot water or heat. Called Master Tech on a Sunday morning and left a message about having no heat. First thing this morning (Monday) Janet the secretary called and informed me that she would have a technician out between 2-4p. Within 15 minutes Steve the tech called and told me he was on his way. Steve was very professional and fixed my plumbing problem immediately I will be using this company in the future. Steve represents Master Tech to the fullest. His expertise, personality, and charisma is a valuable asset to Master Tech. I've never dealt with a company such as Master Tech. Everyone I've dealt with from office secretary Janet were all very professional and courteous. If I could give a higher star rating for Master Tech I would. Master Tech is my go to for plumbing needs.“
“They are very polite and courteous I needed a last minute Oil delivery and they were here within two hours. Great customer service I am glad we found them for our oil delivery service“
“Our oil burner stopped working leaving us with no heat or hot water. I called a couple of oil burner service companies on the island and were told they were not taking new customers. Our former oil burner service company no longer did service calls so I was growing concerned because we needed help and it seemed like we weren't going to get anyone to take us on as a new customer. I was relieved when I spoke with Brian from Island Energy and he told me they would be happy to take us on as a new customer. I filled out an online application and their crew was out the very next day and had our oil burner running again. It was also given a full service. Brian informed us that our oil tank which was 25 years old was in need of replacement due to sediment buildup, which had caused our burner to stop operating in the first place. Within a few days their crew returned and installed the new tank. Everyone I met that came to do the work was friendly, professional, and left everything nice and clean when they were finished. I would highly recommend Island Energy to anyone in need of oil burner service here on Martha's Vineyard.“
“Excellent service once again from the Fuel Company to complete an annual checkout of our Mini-Split system. Great technical expertise and a thorough inspection and cleaning provided by Jordan, very professional and easy to work with. This company continues to impress, highly recommended“
“Best plumbing, heating and cooling company! Very honest and knowledgeable. I recommend this company to all my friends.“
“I had issues with the HVAC unit on my rental on the Island over a busy summer weekend and needed it repaired ASAP. Unfortunately, the contractor who installed it a year ago could not be reached. I was referred to BTU Control. Neal and his team were able to find an opening in their schedule the next day, which was on a Sunday. They were on time, professional, and neat. They quickly found the problem, made the repairs to get the system working properly, and even went above and beyond to check the other systems in the home to ensure they were operating efficiently. I highly recommend BTU and plan on hiring them again for my future HVAC needs.“
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