Passion Nails Studio

Passion Nails Studio, located in the center of Norwell, MA, aims to provide clients with quality professional care and a relaxing environment. The salon focuses on offering unique manicures and pedicures that leave nails looking elegant and clients feeling rejuvenated. However, experiences at Passion Nails Studio can vary. Some clients have reported a lack of friendliness and professionalism from the staff. Instances of unacknowledged delays and abrupt changes in technicians without explanation have left some customers feeling unappreciated. Additionally, there have been complaints regarding safety, with reports of technicians causing cuts during services. On a more positive note, many clients appreciate the quality of the nail services provided. Some have been loyal customers for years, praising the work of specific technicians. They have mentioned feeling welcomed and valued, especially when given the chance to express their preferences for nail art. There are also positive mentions of additional services like eyelash extensions, indicating that some clients have had enjoyable experiences and plan to return. Overall, while Passion Nails Studio has its strengths in delivering quality nail services, it may need to address issues related to customer service and technician training to enhance the overall client experience.