DO NOT ORDER FROM THIS COMPANY!!! I ordered a ring as a memorial of my mother's passing via Etsy. I was NOT given the option of a custom inscription anywhere when I placed the order. Over 4 weeks later I receive a ring with an inscription inside that I literally cannot read, like a 4 year old wrote it and the butterflies embedded on the outside were faded and grayed out. That began email communication with the owner, Emily, that went on for almost 7 MONTHS, only to recently find out that Emily Jane Designs now no longer sells with Etsy (so completed ghosting of my emails)!!!! Emily first promised me that they would re-do the ring, that never happened. Then...read full review
Dec 2023
Ring is so narrow and inscription is so small no one could make out the words without a magnifying glass. Also there are two very visible "seams' on it. I wish I could return it for a refund. I am very disappointed and sorry I spent my money on it.
Sep 2023
Ordered a ring for my daughter via ETSY from the UK. When it arrived it was ridiculously large. Pricing was also a bit dodgy, original price was £56, but when personalised (which it was advertised as ) it ended up as £75. Seller seemed helpful and asked me to return it for a replacement. Was sent Royal Mail recorded, so I know it got there. Nothing from the seller, chased via EtSy, couldn't find it. Then silence. Raised a case, then seller agrees a refund. Now nothing. Appalling customer service, obviously happily tucked away in USA de -frauding overseas customers. Buyer beware!
Google: 2/5
DO NOT ORDER FROM THIS COMPANY!!!
I ordered a ring as a memorial of my mother's passing via Etsy.
I was NOT given the option of a custom inscription anywhere when I placed the order.
Over 4 weeks later I receive a ring with an inscription inside that I literally cannot read, like a 4 year old wrote it and the butterflies embedded on the outside were faded and grayed out.
That began email communication with the owner, Emily, that went on for almost 7 MONTHS, only to recently find out that Emily Jane Designs now no longer sells with Etsy (so completed ghosting of my emails)!!!!
Emily first promised me that they would re-do the ring, that never happened.
Then...read full review
Ring is so narrow and inscription is so small no one could make out the words without a magnifying glass. Also there are two very visible "seams' on it. I wish I could return it for a refund. I am very disappointed and sorry I spent my money on it.
Ordered a ring for my daughter via ETSY from the UK. When it arrived it was ridiculously large. Pricing was also a bit dodgy, original price was £56, but when personalised (which it was advertised as ) it ended up as £75. Seller seemed helpful and asked me to return it for a replacement. Was sent Royal Mail recorded, so I know it got there. Nothing from the seller, chased via EtSy, couldn't find it. Then silence. Raised a case, then seller agrees a refund. Now nothing. Appalling customer service, obviously happily tucked away in USA de -frauding overseas customers. Buyer beware!