I called Minuteman for a mouse problem. Their customer service is exceptional... from the person who took my call, Danielle, to the person who came out to our home. I didn't have to wait long at all for an appointment. I thought I was going to have to wait around that day but they were actually a little early. Danielle sent out very clear info prior to the appointment outlining our options. The man who came ( whose name I unfortunately can't recall) explained everything very well and gave me tips too. He was honest about what was needed, (just the basics) , and didn't try to sell me anything I didn't need. Oh, if only I could find this level of service,... read full review
March 2017
We recently had a skunk that dug into our basement. We didn't really have any recommendations for pest control so I called around to find out process, price, etc. After several calls, I tried Minuteman Pest Control. I was pleasantly by the friendly person who answered the phone, she was very informed and helped me with all my questions. An appointment was set up, and the manager came out to our home( he was also very friendly) and explained how the process works and how skunks work too! After several traps were set, our skunk was caught and then released. This was a pleasant and easy process, and would strongly recommend Minuteman.
I called Minuteman for a mouse problem. Their customer service is exceptional... from the person who took my call, Danielle, to the person who came out to our home. I didn't have to wait long at all for an appointment. I thought I was going to have to wait around that day but they were actually a little early. Danielle sent out very clear info prior to the appointment outlining our options. The man who came ( whose name I unfortunately can't recall) explained everything very well and gave me tips too. He was honest about what was needed, (just the basics) , and didn't try to sell me anything I didn't need. Oh, if only I could find this level of service,... read full review
We recently had a skunk that dug into our basement. We didn't really have any recommendations for pest control so I called around to find out process, price, etc. After several calls, I tried Minuteman Pest Control. I was pleasantly by the friendly person who answered the phone, she was very informed and helped me with all my questions. An appointment was set up, and the manager came out to our home( he was also very friendly) and explained how the process works and how skunks work too! After several traps were set, our skunk was caught and then released. This was a pleasant and easy process, and would strongly recommend Minuteman.