North Reading Medical Associates

Nov 2023

They are careless and very rude.I had new health insurance a few months ago. Because I had a regular check-up yesterday, I called a month ago to update my new health insurance information. I asked if they accepted my new health insurance, and they said yes. The office staff asked me all the information and then told me that the update was complete. After arriving at the hospital yesterday, the hospital staff asked for my physical card. I gave them my card, and they checked the information on the front and back of the card again. I met the doctor and told him that I had new health insurance because I had not received any benefits from my old health insurance for a year....read full review

Nov 2022

This place used to be amazing back when they were a private practice. I loved the NP Melissa and have nothing but wonderful things to say about her. She left shortly after it became so corporate like … pumping patients in and out and super money hungry. It drove out one of the best members of their medical team. I wasn’t receiving call backs on test results, I had to hunt info down. It wasn’t the quality care that I have always known this place to offer. So I recently left and found a new doctor. Be careful!

Dec 2021

Dr. Kim was great with our kids (before deciding to stop seeing pediatric patients). But 3 separate bad experiences with office staff with both me and my spouse ruined it for us: poor communication, lack of professionalism, lack of customer service, and impatient/condescending attitude sometimes. Moving kids to Reading Pediatric Associates, and office staff there are much better so far.