Nobody wants to come to this place, it's usually when you've exhausted all other options at your local Vet. I can tell you, they make it as tolerable as they can, all things considered. We came here with our Great Dane, Charlie, after first seeing the emergency vet in Springfield who could offer little help for her enlarged heart. The staff are accommodating and empathetic for what we're were dealing with. They got Charlie back on her feet and she's much better now. Also, we had to pay up-front for a portion of the estimated bill (75%) when we left her there for treatment, and can you believe it, they gave us money back. That NEVER happened at any... read full review
June 2023
Met with Dr. Stockman today for the first time and she is absolutely AMAZING! She is incredibly patient, knowledgeable and diligent. We couldn't have asked for a better Dr./Specialist. We initially came to Tufts for the first time 2 years ago for ​Gastric dilatation-volvulus (GDV). Titus who is now 12 years old was 10 at the time and the Dr. That did his emergency surgery was equally amazing! In over 20 years of owning Danes and seeing a couple different vets, we have never had anyone take the time or show so much compassion for us or our pets. They are second to none. Everyone we had the pleasure of working with was fantastic! It took almost 2 hours to get Titus... read full review
October 2022
Outstanding initial emergency / surgical care in our experience. STRONGLY SUGGEST if you do any follow-up appointments here to ensure you're clear on the timing of follow-up, what procedures are planned & approximate cost ahead of time.
Nobody wants to come to this place, it's usually when you've exhausted all other options at your local Vet. I can tell you, they make it as tolerable as they can, all things considered. We came here with our Great Dane, Charlie, after first seeing the emergency vet in Springfield who could offer little help for her enlarged heart. The staff are accommodating and empathetic for what we're were dealing with. They got Charlie back on her feet and she's much better now. Also, we had to pay up-front for a portion of the estimated bill (75%) when we left her there for treatment, and can you believe it, they gave us money back. That NEVER happened at any... read full review
Met with Dr. Stockman today for the first time and she is absolutely AMAZING! She is incredibly patient, knowledgeable and diligent. We couldn't have asked for a better Dr./Specialist. We initially came to Tufts for the first time 2 years ago for ​Gastric dilatation-volvulus (GDV). Titus who is now 12 years old was 10 at the time and the Dr. That did his emergency surgery was equally amazing! In over 20 years of owning Danes and seeing a couple different vets, we have never had anyone take the time or show so much compassion for us or our pets. They are second to none. Everyone we had the pleasure of working with was fantastic! It took almost 2 hours to get Titus... read full review
Outstanding initial emergency / surgical care in our experience. STRONGLY SUGGEST if you do any follow-up appointments here to ensure you're clear on the timing of follow-up, what procedures are planned & approximate cost ahead of time.