RER for HVAC - Great Service! For more than a decade Bob F & Jeff R have provided service above my expectations. Examples: --- Furnace failed at peak of a blizzard. It was evening, roads unplowed, horrible conditions, yet Bob F soon arrived and gave us heat. --- Jeff R solved a years-old electrical fault probably caused by original installer. No more smoke puffs / alarms in the basement! --- Today in July, Jeff restored our Central AC cooling within 2 hours of my call. . I know a company can't guarantee this level of service, but RER has been providing it!
May 2023
I want to strongly recommend RER Fuel Service for anyone who is the market for oil delivery and service. In the three years we have lived in our new house, they have been extremely cooperative and more than helpful. Their prices are quite competitive, and they even try to work around upcoming price increases to help save us money. They've never been even close to late on a delivery - nothing to worry about there.And I couldn't say more good things about Jeff, who has helped us through a couple of installations and - most helpfully - a few heat emergencies and repairs. He's not hesitated to help at all hours and over weekends. His work is first rate and... read full review
February 2022
Jeff is really the best of all. Complicated story, but let me simplify that: After one freezing night with temperature below zero fahrenheit, the HVAC in my home was blowing out cold air and I had a burst water pipe (I was able to shut the main water supply to prevent flooding). With a call to Jeff, he showed up immediately on that day despite his packed schedule (I can imagine how many calls he got on those freezing days). Within a few hours, he fixed my pipe, identified the problem in the heating system, suggested solutions and presented me with several options and the pros and cons of those options. Super professional, responsive, responsible and knowledgeable, with... read full review
RER for HVAC - Great Service! For more than a decade Bob F & Jeff R have provided service above my expectations. Examples: --- Furnace failed at peak of a blizzard. It was evening, roads unplowed, horrible conditions, yet Bob F soon arrived and gave us heat. --- Jeff R solved a years-old electrical fault probably caused by original installer. No more smoke puffs / alarms in the basement! --- Today in July, Jeff restored our Central AC cooling within 2 hours of my call. . I know a company can't guarantee this level of service, but RER has been providing it!
I want to strongly recommend RER Fuel Service for anyone who is the market for oil delivery and service. In the three years we have lived in our new house, they have been extremely cooperative and more than helpful. Their prices are quite competitive, and they even try to work around upcoming price increases to help save us money. They've never been even close to late on a delivery - nothing to worry about there.And I couldn't say more good things about Jeff, who has helped us through a couple of installations and - most helpfully - a few heat emergencies and repairs. He's not hesitated to help at all hours and over weekends. His work is first rate and... read full review
Jeff is really the best of all. Complicated story, but let me simplify that: After one freezing night with temperature below zero fahrenheit, the HVAC in my home was blowing out cold air and I had a burst water pipe (I was able to shut the main water supply to prevent flooding). With a call to Jeff, he showed up immediately on that day despite his packed schedule (I can imagine how many calls he got on those freezing days). Within a few hours, he fixed my pipe, identified the problem in the heating system, suggested solutions and presented me with several options and the pros and cons of those options. Super professional, responsive, responsible and knowledgeable, with... read full review