About J Hockman Inc. Excavating & Septic System Services
J Hockman Inc. Excavating & Septic System Services is highly recommended for their professional and thorough work. Clients praise the team for being pleasant to work with and for clearly explaining the septic system process. Technicians are known for their punctuality, professionalism, and ability to minimize disruption to landscaping. Customers express satisfaction with the quality of service and appreciate the helpful information provided about their septic systems. The company is praised for efficiency, honesty, and trustworthy service, with many customers noting their long-term use since moving to Norfolk in 2019. The team is always courteous, knowledgeable, and professional, providing excellent value and clear communication about appointments and maintenance. They respond quickly in emergencies, often arriving the very next day without high emergency fees. The technicians give suggestions on maintaining tanks and provide scheduling for future services, such as the next 3-year maintenance. Overall, Hockman Inc. is recognized as a reliable, affordable, and responsive septic service provider.
We had a deep septic that was hard to find. Persevered and found it. When we requested a riser, they waived the digging fee and came back the next day, in the pouring rain, to install it. Friendly, professional, and quick! Another important note: often when people come to. Our house to service, they leave the gate open after finishing their work for the day. With 3 dogs and 2 kids, this is very annoying. However j. Hockman shut the fat every time. Very respectful of our household.
Professional and excellent customer service. They were very careful with our property. I would definitely recommend them to anyone!