INTERLOCKS Salon

INTERLOCKS Salon, located on Boston’s north shore, is an award-winning salon, spa, and medspa known for its luxury services in beauty and wellness. With a staff of nearly 60 experienced professionals, INTERLOCKS offers a wide selection of high-end personal care products from around the world. The salon places a high value on customer service, as demonstrated by their quick response to a less-than-satisfactory first-time experience. The general manager promptly called the customer to apologize and offer a solution, resulting in a complimentary appointment with a new stylist, Erica. Erica is noted for her attention to detail, focus on making every cut with intention, and excellent listening skills. She made the customer feel comfortable and provided a fantastic salon experience. Another customer had a positive experience with stylist Jack, who listened to their needs, followed through exactly, and engaged in easy conversation. INTERLOCKS also shows respect for their customers’ time by notifying them of any delays. Overall, INTERLOCKS Salon offers luxury services in a welcoming environment with a focus on customer satisfaction.