Reviews for Ned Stevens Gutter Cleaning
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
services: rain gutters accepts credit cards
Ratings
Google: 4.5/5
Facebook: 4/5
BBB: A
Nextdoor: 23 ❤️
Ned Stevens Gutter Cleaning
150 Cross St, Natick
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My gutters were only cleaned in Dec and I noticed gutters stuck and leaking from above. Jaiden listened kindly and patiently to my concern and related back the issue to the management. The management sent out Andrew ( Porfolio?) and his team very quickly to follow-up. Andrew did a great job in finding the issue and fixed it. Thank you Jaiden and Andrew for your professional work! I am so thankful for the management!-- a long happy customer.
I have Ned Stevens come every fall and every spring to clean the gutters on my house; they do an excellent job. Recently I had them come to do some gutter repair; they came on time, they worked efficiently, and completed the job and left. I was impressed, I hardly knew they were there.
Overall good experience. However, beware of the scheduling expectations.The good: The guys that came did a good job cleaning my gutters and were in and out in an hour. They also shared their observations for any potential problems and recommended fixes (at an additional cost).The bad: I scheduled my appt to be on or after Dec 13. I did not receive service until Jan 26. I waited over 6 weeks past when I expected them to come! They did not communicate a schedule or give me concrete expectations even once. I called multiple times and spoke with multiple customer service reps, and none of them helped. It was not until I threatened to cancel and hire their competitor that...read full review