Steer clear of this business if you want a trustworthy,reliable truthful business.they don't even deserve 1 star.when we need to have our a.c condenser checked they came out and told my wife it was no good and we needed a new furnace.my wife and I discussed it and asked "David "if the a.c and furnace were mass save compliant and he told us they were.we had them replace the furnace and a.c and after the install I asked again about the mass save compliance and registration and "David " told us they would file the paperwork for us because it was confusing .he also used a different company invoice(jp heating and cooling of methuen ma) he told us to... read full review
January 2020
True professionals. Our experience with The Masters was straightforward, simple, and pleasant. I was able to schedule an appointment right from our initial call. The technician that came out to me was very professional and knowledgeable. He actually already knew what the issue with my furnace was from the information I gave him over the phone. He purchased the parts I needed on his way to my house, and had my heat fixed within an hour of his arrival, displaying both diligence and mastery of his craft. He also changed all my filters free of charge, and the pricing for the repair itself was great after applying the first time customer disounts. I will definitely recommend... read full review
Steer clear of this business if you want a trustworthy,reliable truthful business.they don't even deserve 1 star.when we need to have our a.c condenser checked they came out and told my wife it was no good and we needed a new furnace.my wife and I discussed it and asked "David "if the a.c and furnace were mass save compliant and he told us they were.we had them replace the furnace and a.c and after the install I asked again about the mass save compliance and registration and "David " told us they would file the paperwork for us because it was confusing .he also used a different company invoice(jp heating and cooling of methuen ma) he told us to... read full review
True professionals. Our experience with The Masters was straightforward, simple, and pleasant. I was able to schedule an appointment right from our initial call. The technician that came out to me was very professional and knowledgeable. He actually already knew what the issue with my furnace was from the information I gave him over the phone. He purchased the parts I needed on his way to my house, and had my heat fixed within an hour of his arrival, displaying both diligence and mastery of his craft. He also changed all my filters free of charge, and the pricing for the repair itself was great after applying the first time customer disounts. I will definitely recommend... read full review