Great staff, quick efficient work. Jake Thomas is the man & really takes care of his customers. Staff gives you the time of day & really does a great job explaining what needs to get done. 10/10 would recommend.
January 2024
Thank you to Jake Thomas and Steve of Climate Design Systems, LLC for their prompt, professional, knowledgeable and efficient service they provided to us when our furnace was not working. An accurate diagnosis was made, and the heat was turned back on within a reasonable time frame.We also appreciated the communication throughout this process. A picture with a description of the service technician's qualifications was provided so that we would know who to allow into the home. We received communication with each step in the process of visit, diagnosis, parts order and installation.It was impressive to have a technician/company that knows what they are doing and... read full review
January 2024
My 84-year-old mother-in-law from Atkinson NH called for a no heat service call at 9:00am. on Monday morning. The technician came out the same day, diagnosed the problem, and the part was ordered the same day. The tech replaced the defective part the next day. He ran the furnace through several cycles and ensured everything was working correctly before he left. She received a call that night and was informed that because she had a service plan along with an extended warranty for parts and labor, she was not charged for any of the services provided.Thank you, guys, for a fast and wonderful experienceSean WallaceSon in-law12-13-2023
Great staff, quick efficient work. Jake Thomas is the man & really takes care of his customers. Staff gives you the time of day & really does a great job explaining what needs to get done. 10/10 would recommend.
Thank you to Jake Thomas and Steve of Climate Design Systems, LLC for their prompt, professional, knowledgeable and efficient service they provided to us when our furnace was not working. An accurate diagnosis was made, and the heat was turned back on within a reasonable time frame.We also appreciated the communication throughout this process. A picture with a description of the service technician's qualifications was provided so that we would know who to allow into the home. We received communication with each step in the process of visit, diagnosis, parts order and installation.It was impressive to have a technician/company that knows what they are doing and... read full review
My 84-year-old mother-in-law from Atkinson NH called for a no heat service call at 9:00am. on Monday morning. The technician came out the same day, diagnosed the problem, and the part was ordered the same day. The tech replaced the defective part the next day. He ran the furnace through several cycles and ensured everything was working correctly before he left. She received a call that night and was informed that because she had a service plan along with an extended warranty for parts and labor, she was not charged for any of the services provided.Thank you, guys, for a fast and wonderful experienceSean WallaceSon in-law12-13-2023