We have now used Masonworks for three projects: to replace a small retaining wall (2019), build a patio into a hill (2020) , and just finished a basement. As with my previous reviews, I can say that they did exceptional work. The permit process took much longer than I anticipated, due in part to the City of Boston, but once the work began it proceeded smoothly and took the length of time Masonworks anticipated. The lead on the crew reviewed various options with me when necessary, answered all my questions, and never pressured me to make one choice over another. When the pump to the toilet began to make noise during the project I texted in the evening and I got an almost... read full review
July 2022
I worked with Masonworks in May 2022 on a big project to completely re-do my patio around my inground pool, driveway wall, and two sets of steps. I had a great experience from start to finish, primarily working with Bruno as my main point of contact. I'm a first-time homeowner who was taking on my first significant project at the house. I asked a lot of questions before I decided to partner with Masonworks on the project and Bruno was consistently helpful, timely, and patient in his responses. The project required coordinating with a fence installation company, as I was also putting up a new vinyl fence around the patio. Bruno came onsite a 2nd time before we signed... read full review
June 2022
Working with Masonworks has been a roller coaster. They are very, very good at the masonry aspect, but we had a negative experience with everything outside of the excellent stone walls and patio they built for us. They have built beautiful flat stone walls for us in our front and back yards. We were very impressed with them after the first job they did for us in our front yard a few years ago, so we did not even look at other companies when we wanted to spruce up our backyard this year. The garden walls they built in the backyard were once again beautiful. However, as a gardener, I was disappointed and frustrated by the following things: - Our contract included 50/50... read full review
We have now used Masonworks for three projects: to replace a small retaining wall (2019), build a patio into a hill (2020) , and just finished a basement. As with my previous reviews, I can say that they did exceptional work. The permit process took much longer than I anticipated, due in part to the City of Boston, but once the work began it proceeded smoothly and took the length of time Masonworks anticipated. The lead on the crew reviewed various options with me when necessary, answered all my questions, and never pressured me to make one choice over another. When the pump to the toilet began to make noise during the project I texted in the evening and I got an almost... read full review
I worked with Masonworks in May 2022 on a big project to completely re-do my patio around my inground pool, driveway wall, and two sets of steps. I had a great experience from start to finish, primarily working with Bruno as my main point of contact. I'm a first-time homeowner who was taking on my first significant project at the house. I asked a lot of questions before I decided to partner with Masonworks on the project and Bruno was consistently helpful, timely, and patient in his responses. The project required coordinating with a fence installation company, as I was also putting up a new vinyl fence around the patio. Bruno came onsite a 2nd time before we signed... read full review
Working with Masonworks has been a roller coaster. They are very, very good at the masonry aspect, but we had a negative experience with everything outside of the excellent stone walls and patio they built for us. They have built beautiful flat stone walls for us in our front and back yards. We were very impressed with them after the first job they did for us in our front yard a few years ago, so we did not even look at other companies when we wanted to spruce up our backyard this year. The garden walls they built in the backyard were once again beautiful. However, as a gardener, I was disappointed and frustrated by the following things: - Our contract included 50/50... read full review