Reviews for Serenity In the City Salon & Spa

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  • August 2024

    Thank you to Jamie who always does such a great job to my hair from highlights to the cut. Serenity in the City. I've been coming here for years. Everyone is friendly and the space is warm and inviting.

  • July 2024

    These people cancelled my massage for no reason.
    I booked a CBD melt and a serenity special. My serenity massage was changed to a serenity scrub and they saw fit to cancel the entire CBD massage because PLOT TWIST they do not do massages one after another even if you PAY them (which honestly sounds like a huge lie) and that the CBD Muscle melt is an "upgrade" to the serenity massage (even though thats nowhere on their website) and so when the serenity massage was changed the CBD "upgrade" was also cancelled. They didnt TELL anyone that and dont want to discuss this little fact. They did not offer any complimentary services to assuage this... read full review

  • July 2024

    These people cancelled my massage for no reason. I booked a CBD melt and a serenity special. My serenity massage was changed to a serenity scrub and they saw fit to cancel the entire CBD massage because PLOT TWIST they do not do massages one after another even if you PAY them (which honestly sounds like a huge lie) and that the CBD Muscle melt is an "upgrade" to the serenity massage (even though thats nowhere on their website) and so when the serenity massage was changed the CBD "upgrade" was also cancelled. They didnt TELL anyone that and dont want to discuss this little fact. They did not offer any complimentary services to assuage this egregious... read full review

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    Serenity In the City Salon & Spa

    269 Middlesex Ave, Medford

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