About Idea Painting Company
Idea Painting Company is a reputable business focused on exceeding the expectations of Home and Business Owners in the Medfield, Dover, Westwood, Sherborn, Holliston, Walpole, Norfolk, Wrentham, and Boston areas. Their team of effectively trained management staff, knowledgeable painters, and experienced personnel work together to provide high-quality commercial and residential painting services, including interior and exterior painting, apartment and condo painting, and kitchen cabinet refinishing. Customers have praised the company's courteous and professional staff, with some mentioning a satisfactory end result despite minor issues with communication. The company's commitment to customer service is evident, as they have been proactive in addressing concerns and making repairs when necessary. However, some customers have experienced delays in receiving warranty repairs, leading to frustration and disappointment. Overall, Idea Painting Company appears to be a reliable choice for those seeking reliable painting services, with a team that is enthusiastic, well-organized, and highly focused on providing excellent service.
Great customer service, the painters were courteous and professional (but not proficient with English), and the end result is satisfactory. Samples shown in office are smoother than the final product.
The garage and back room look great. Exactly what was asked for. It was finished yesterday so although it looks and feels great, I’ll have to come back next year to judge durability. The whole process was great from the start with Denise to the install by Johnny and his sidekick. Thanks so much!
UPDATE 11/21/23: I am thrilled to restore my 5 Star Review. Idea sent 3 great techs to repair my garage floor. Thank you very much to The Idea Painting Company for standing by your work and doing so in a timely basis.UPDATE 11/7/23: Denise (very courteous and professional) contacted me. She committed to have the repair complete in March of 2024 but no later than April 5th, 2024 (meeting the terms of their contract). Although I am disappointed that I did not do better research at out the outset regarding their warranty repair time frame (6 months), I appreciate Denise's assurance that this will be done. As an FYI, 3 of my siblings used Idea for the same garage floor...read full review