“Very fast service and professionals at what they do. Explain as they go and cleanup at the end, will definitely us them again thank you.
Lilly B is very professional when she is here working. Everything is explained and always asks us if we have any questions when she is done. Very pleased with the business and her especially , thanks.“
“I had an excellent experience with Chaves air and heating. I have had their products for probably almost 10 years and every year they do an annual inspection. The young man who came today was professional, and very very nice. He worked very hard to service each of my three units and he did a great job. He also cleaned up after himself and was very thorough. He is a great employee, and I would give him a raise based on his performance today.“
“The entire experience was flawless. The team went above and beyond to not only support the installment of our AC, but also support us with the Mass Save loan and rebate process. They are an honest, responsible and trustworthy company. You can't go wrong with Ryan and his team.“
“Scott was awesome! He responded to my late evening message and stayed in touch throughout the day. He took the time to explain what the issue was and did a great job. I’m signing up for their service plan ASAP! Thanks!“
“Basnett plumbing was so quick to respond to my service request. Phinias came out, was very polite and knowledgeable and took his time to fully figure out our issue and make sure it was fully resolved. Highly recommend!“
“I'm very pleased with the installation of a mini split heat and air conditioning unit in My Home. From the smooth estimation by Andrew to the excellent technical installation by Marc and Kyle, I could not be more pleased. I highly recommend Nashoba Air and Boilerworks!“
“Sam was friendly, knowledgeable and explained what was needed. I felt comfortable to leave the house while he was working ,“
“Technician was on time, efficient, fixed the problem and left the furnace room immaculate.“
“Have worked with Bob and his son, Charlie for almost 20 years. As always, prompt service, and great work at a fair price. He’s the only one we call! Always a great chat too!“
“Prompt, excellent service and competitive pricing. Highly recommend!We had a shower valve break on the 2nd floor of our home. Water had leaked into our main floor and into our basement. We had to turn off the water to the house and needed someone to come out and help ASAP. We called Karl that day and he rearranged his Saturday so he could come over and help us out. He did a great job and fixed the shower without having to open up the wall. We are so grateful he was able to help us. We will be using Sully's for all of our future plumbing needs!“
“Bob is very responsive and always professional. His company does a great job and I will continue to use him in the future. I would highly recommend Bob for all your plumbing and heating needs.“
“We just started our service and are thrilled. Excellent customer service - prompt, knowledgeable and friendly. Quick response times and reliable follow through. Definitely check them out!“
“We woke up Christmas Eve morning and our heat was broken….It was absolutely frigid and approximately 20 degrees outside and only 40 degrees in the house; it was so cold in the house that you could literally see your breath, inside. We called Regan HVAC and although we were on hold for a little, when we got through, we spoke with Jessica, who was SO nice and understanding. As expected, they were absolutely slammed due to the winter storm the night prior. Jessica explained that they were really busy, but they’d send someone out ASAP. About an hour later, the technician Joe arrived at the house. He fixed the heat within 5 minutes and explained the issue in detail and offered solutions. Although, he couldn’t permanently repair the issue as he didn’t have the parts, he still made sure the heat was working before leaving. He said he had about 13 calls after us to go to, but he didn’t rush the repair and was very clear, patiently answering the questions we had. Really spectacular emergency service, even on Christmas Eve! We greatly appreciate Jessica, Joe and the rest of the team at Regan.Services: HVAC system repair“
“Spoke to the owner on the phone while we were having a disaster over the XMAS 2022 holidays. It ended up being a septic issue that he could not personally fix but he spent over 15 minutes with us after hours (6:30 PM during holiday week) answering our questions and providing advice on who we should call/the best way to get our situation addressed given the circumstances + after hours dynamic. Really appreciated the time he spent with us despite no gain for him! Upstanding person.“
“I have been a customer of S&S for a few years now, and they have done several jobs for me at multiple locations. Every experience has been the same - fantastic. Awesome customer service, fair prices, great quality work, and honest. Example, I called them this morning (on a nice snowy day of course) and let them know my water heater had failed. They were here replacing it 4 hours later - fabulous customer service - as always. Call them - you won't be disappointed!“
“This is an exceptionally good company! From planning our heat pump system for our residential home to execution, helping with receiving the refund from the State, and following up with questions and additional requests from us after installation, everything was smooth, friendly, and of high quality. They are competent, helpful, reliable, quick to respond, and always willing to adapt to the customer's needs. Fantastic. I have recommended them to friends and would recommend this company to everybody interested in switching their heating/cooling system to heat pumps. The heat pumps keep the house warm and comfortable even during cold Massachusetts nights without problems.“
“I am a local Concord resident and real estate agent. I met Chris one of the owners of Concord Heating and Air at BNI close to a decade ago and immediately became a client of his. I refer them when I can and what I love is their honest approach and availability. They service my furnace every fall and they are there when we need them. Yesterday, on one of the coldest days of the year my furnace stopped blowing hot air. I called at 11am and by 3pm they were there and diagnosed the problem and we were back in business by 4pm. There is some special about having quality local service people in your town! I highly recommend Chris, Ward and the rest of the team at Concord heating and air conditioning. Tom“
“Cannot speak highly enough of Rocha. He has previously done repairs and a service of my HVAC. The repair job was done at short notice after hours. He was able to quickly diagnose the issue and repair at reasonable costs.We then had Rocha help with our renovation project. He extended a new duct for our existing HVAC and installed a new heat pump. He worked quickly within the contractor's timelines who was impressed enough to now be using him for other jobs.I cannot say enough positive things about Rocha. He is professional, courteous and reasonable with his costs. Happy to endorse/recommend any day.Services: HVAC system repair“
“Amazing service guy. Oil delivery guy is super nice. The office is run by a very nice lady. Love this place“
“I went with TAG for a 2-zone heat pump system. Quote was reasonable, service was professional, and they were done in under 1 day. I'm really happy with this system, especially now that it is boiling hot outside and pleasantly cool in here.“
“Simply put, Acton Refrigeration are the best in the business! From the owner Bruce, to Karen in the office and the techs you couldn't ask for a more honest, reliable and hardworking crew. They have never failed to provide stellar repairs in a timely manner for our country store in Westford. They are as honest as they come. I have been using them for years now and would highly recommend them!“
“Lakeside Oil Co has been a huge help multiple times in a pinch, me and my family are very grateful and highly reccomend using Lakeside Oil Co for your house heating repairs and delivery!Service: Heating system repair“
“Have used Baker-Whitney for 4 yrs now. Great routine oil delivery and annual check-up. Wanted to write a review since I've had to call them twice this past year; didn't have to call them before this year besides the initial and annual checkup. On one of my calls, she was able to fix it the same day; it was due to air bubbles in my pipes. Several months later, had to call for emergency service on Saturday. The igniter(?) part failed and the person came over within 1 hour of my making the emergency call. Service person was very professional and replaced the part.“
“My mother has had Dunn oil for 30 years, my mother died on November 19, 2021. Her furnace dry fired while I was not there, i called Dunn oil and they had someone out very quickly and have replaced the furnace and in the saddest moments in my life, they were completely understanding and worked with me through everything. I can't say enough great things about this company, words can't describe my heart felt admiration for Dunn oil, if anyone is thinking about getting an oil company or changing please go with Dunn oil you will be happy“