Emerald Acres

Nov 2024

BEWARE. This business seems to be failing. It may be an issue with ownership not being present for the summer - perhaps due to an accident. Office customer service has been terrible all summer and fall.

Like the other reviews here, we’ve had the same issues. Application of product killed the lawn in MANY areas. I’ve posted photos for reference. All summer long they were slow to communicate and many times completely unresponsive. I had to chase them down via email and phone and when I finally got through to somebody they were often unpleasant.

I was offered a refund for two fertilizer applications that burned my lawn down to the dirt - and a correction/...read full review

Jun 2024

I am giving one star because I cannot give zero. I have used them for my lawn for several years. Every time they come, the lawn gets mildly fried. I have dealt with it because I have been too busy to switch and the lawn usually comes back within a couple of weeks. This year was worse than ever. The lawn looked gorgeous before they came and they totally killed it. I called and emailed multiple times and it took a week for someone to come look at it. They didn’t bother to even ring the bell to talk to me and left a note that they would take care of it within the next couple of weeks. They never came. Needless to say, we’re done with them. See the before and after pictures...read full review

Jan 2024

Unethical company: I signed a contracted with Emerald Acres in May and paid for the contracted service. They then billed me at the end of the season for additional services that I did not ask for. When I called for an explanation they were rude.