About Mashpee Ace Hardware
Mashpee Ace Hardware is a local hardware store that is part of the Ace Hardware chain, known for their commitment to being "the Helpful Place" by offering personal service, quality products, and a convenient shopping experience. The store prides itself on having a wide selection of items and having knowledgeable staff who are always available to help customers, even going so far as to help carry heavy items to their vehicles. The new management team is described as amazing, friendly, and helpful, with great customer service skills. They are understanding and patient, even with novice home repair individuals. In addition to general hardware sales, Mashpee Ace Hardware also handles special orders, such as specific springs, and provides services like unpacking, loading, and starting up Generac Generators before delivery. They are commended for their great communication, patience, and follow-up with customers. Overall, Mashpee Ace Hardware is a valuable resource for the community, providing helpful service and quality products.
Scott at this Ace Hardware location helped me out big time when I went in early one morning after my smoke alarm was ringing incessantly and I needed to buy a ladder to reach my high ceiling. Not only did this helpful employee solve my problem by delivering the ladder to my condo when it didn’t fit in my own car, but he brought the ladder inside and changed the battery for me!! I am sooo grateful for this excellent service and will always go to this store!!
The team at this location is super helpful. I went in looking for a specific kind of paint and the team talked me through what I really needed. I admit, I needed a bit of hand holding and they could not be any more helpful. Thanks Mashpee Ace!
Ace Hardware in Mashpee goes above and beyond to help their customers!!! I ran out of gas near the store and was let in to purchase a gas jug even though it was 30minutes before store opening. The manager (I believe his name was Scott) helped me fill the jug and my car. What started as a stressful and upsetting morning turned into an amazing display of the good in humanity.
Shop Ace in Mashpee for exceptional customer service !!!