Perfection Casual Furniture Galleries Corp.

Great fence HORRIBLE customer service. Do yourself a favor and go somewhere else for your fencing/gates/outdoor needs.

I will update this review when Perfection Fence actually provides the product they promise. I had Perfection Fence come to my new house in late April, ordered a replacement post and mailbox that has been broker by the previous owner. The initial quote was thousands of dollars in service and parts, which I scaled back to simply two pieces. After pre-paying for my parts, and following up over half a dozen times, still nothing. At no time PRIOR to paying, was a six-month+ timeline communicated. No timeline, no parts, horrible one way service. Writing this review likely only slows down the non-existent service I've received already, but go someplace else. These guys... read full review

Maybe after one month of not hearing from this company, I would have attributed the delay to COVID-19. But it has now been 3 months of excuses and delays. I have been nothing but understanding. But it's just not an acceptable business practice to mistreat loyal customers! I live on a big street and am thinking of posting a huge sign on my fence that says "Perfection Fence". Maybe that would get their attention. Or maybe calling 7 on my side. I've already paid the company for the repair--it wasn't a lot and I thought I was helping them out to save them some time--. Now they're nowhere to be found. They didn't even say we'll get back... read full review