Manchester Veterinary Clinic

Nov 2022

If I could give this place a zero star I would! Not only has the veterinarian previously operated on the WRONG leg of a dog, see previous review, the vet proceeded to perform tests on my pup without authorization, after clearly saying NO! What part of NO isn't clear.I expect him to make this right. Otherwise, this egregious conduct will be addressed with the veterinary board.UpdateOf course this cowardly vet hasn't responded. You will be hearing from the veterinary board. Amazing how this place is still in business in light of the reviews and community chatter.

I really wish I could leave a 5 star review and I would have a couple months ago. I will start by saying that I have brought my two cats here for the last 3 years and have always received great care by the vets here. I was in graduate school and was always very upfront that I had to be smart financially and the vets were always great at offering multiple options and being transparent about costs. I am well aware that cats are a life time financial commitment and their health is my first priority. Fast forward to a couple of months ago, I am moving out of state and I need to obtain a health certificate for my cats in order to cover my bases when moving to a new state (note I never needed to use their certificate). I reached out to Manchester vet to explain to them what I needed. I called the Dept of Agriculture of my new state to confirm everything I needed and relayed everything to Manchester vet. Basically it was just a simple health certificate saying they are healthy and have all of their vaccinations. I bring both of the cats in, they do a basic health assessment and fill out a piece of paper and send me on my way. The whole process took maybe 20 minutes. When I get to the front, my bill is almost $500 dollars and I am shocked. I question this and they tell me it is correct. I walk out stunned as that is the price of the flight for the cats across the country. It doesn’t sit right so I call all the other vets in the area who all quote me between $100-$200 for the same thing. I also called the Dept of Agriculture of the state I am moving and they said that had never heard of it being that expensive. I call Manchester vet and try to get an explanation from them on the cost and if there has been a mistake. Fast forward 2 months and I have been treated so poorly throughout this whole situation. I have spoke to Katie, the assistant manager, who was very kind but have never been able to speak to the manager of the practice or the owner after asking several times for an explanation of the cost or any attempt to rectify the situation. I waited 2 months to write this review, giving them the benefit of the doubt that they would have taken some action. I am so disappointed in the way that I have been treated and I would just caution anyone looking to bring their animals here that if they ever have any trouble, the poor management will unfortunately outweigh the wonderful care the vets here provide.

Aug 2021

I highly recommend Manchester Vet! The whole staff is so professional, friendly, and accommodating! Love all the doctors. They take extra care with your fur babies. I would never go anywhere else. Best vet around!!!!!