We had an addition to our house done by Mattos 8 years ago. We are now dealing with quite a few major issues- the floor is warping and one wall is basically crumbling. In a nutshell, the craftmanship is poor. The foreman was very aloof and rarely gave us dates. This left us guessing. The price was decent- middle of the road from the bids we got, but we regret hiring them. The subcontractors he used were a joke. The electricians had to come back like 3 times for simple fire alarm installs, the driveway guy had to come back and redo the driveway after just a few months, and we had to hire a new painter to repaint the deck railings because Mattos' guy used the wrong stain which peeled after two attempts to get it right. AND HERE IS THE KICKER- after I wrote a review to the Better Business Bureau, the owner, Jel, texted a scathing note to me calling me "a prick" and saying that my job wasn't worth his time. it was a "small job " but now he works for "rich people". Those are quotes from his texts! UPDATE: 8 years later, we had to redo 2 major parts of the job. Walls (sheetrock/plastering) was falling and cracking. I would stay clear of this guy and this company. I wish I had!
Oct 2017
I've worked with A LOT of contractors and their work is far from poor. They have excellent craftsmanship. They are communicative and willing to make any minor touchup's needed. They hands down, are the easiest group of contractors I've ever worked with and I've worked with dozens over 10 years. If you are looking for a great job, with excellent communication and a team that takes pride in their work, I highly recommend Mattos. Remember, they are high-end and they probably aren't interested in smaller jobs, so larger gut Reno jobs are really more in their wheelhouse.
Oct 2016
Did the kitchen over and they were professional and did a decent job. Hardwood floor subcontractors were mediocre, but otherwise went well. Pricing was very fair and I would use them again
Google: 1/5
We had an addition to our house done by Mattos 8 years ago. We are now dealing with quite a few major issues- the floor is warping and one wall is basically crumbling. In a nutshell, the craftmanship is poor. The foreman was very aloof and rarely gave us dates. This left us guessing. The price was decent- middle of the road from the bids we got, but we regret hiring them. The subcontractors he used were a joke. The electricians had to come back like 3 times for simple fire alarm installs, the driveway guy had to come back and redo the driveway after just a few months, and we had to hire a new painter to repaint the deck railings because Mattos' guy used the wrong stain which peeled after two attempts to get it right. AND HERE IS THE KICKER- after I wrote a review to the Better Business Bureau, the owner, Jel, texted a scathing note to me calling me "a prick" and saying that my job wasn't worth his time. it was a "small job " but now he works for "rich people". Those are quotes from his texts! UPDATE: 8 years later, we had to redo 2 major parts of the job. Walls (sheetrock/plastering) was falling and cracking. I would stay clear of this guy and this company. I wish I had!
I've worked with A LOT of contractors and their work is far from poor. They have excellent craftsmanship. They are communicative and willing to make any minor touchup's needed. They hands down, are the easiest group of contractors I've ever worked with and I've worked with dozens over 10 years. If you are looking for a great job, with excellent communication and a team that takes pride in their work, I highly recommend Mattos. Remember, they are high-end and they probably aren't interested in smaller jobs, so larger gut Reno jobs are really more in their wheelhouse.
Did the kitchen over and they were professional and did a decent job. Hardwood floor subcontractors were mediocre, but otherwise went well. Pricing was very fair and I would use them again