CHA Malden Pharmacy

Apr 2024

Other than the one doctor I have there this place is nothing more than rude receptionists, inexperienced medical assistants, and what feels like "cattle call". You do not feel like you matter to them one bit. Dr Anita Mathews is a sweet dr who listens intently and does her best, even going out of way for a patient. I wish she was in provate practice. ​

Sep 2022

Terrible customer service at the reception desk and the doctor's office. I understand you're saturated but do your job. I got overcharged for a visit and CHA is still trying to pocket that money. Awful billing service, awful reception, unprofessional office.

Jul 2022

CHA is not transparent about their pricing. You have to pay for each doctor's visit twice - once for seeing the doctor, and then an additional hospital fee. CHA should be required to verbally communicate this to patients before their visit and have them sign a form acknowledging that they will be charged twice for any visit because of the hospital fee. I am transferring to a new doctor and no longer trust CHA with my care because of this lack of clarity in their pricing.