CHA Malden Pharmacy

Jun 2024

I wish I could give 0 stars. They are AWFUL. Since getting to talk with someone on the phone is next to impossible I tried to book my yearly physical in person. I wanted to do it while I was on vacation in August. When I went in in May they told me they can't book any further than 2 months in advance. That I can understand. When I went back in June to book for August which would be 2 months away, they told me they were booked solid til the end of September. When I asked how people had already booked September when that's more than 2 months away, they couldn't give me an answer.

Apr 2024

Other than the one doctor I have there this place is nothing more than rude receptionists, inexperienced medical assistants, and what feels like "cattle call". You do not feel like you matter to them one bit. Dr Anita Mathews is a sweet dr who listens intently and does her best, even going out of way for a patient. I wish she was in provate practice. ​

Sep 2022

Terrible customer service at the reception desk and the doctor's office. I understand you're saturated but do your job. I got overcharged for a visit and CHA is still trying to pocket that money. Awful billing service, awful reception, unprofessional office.