Mass General Brigham Urgent Care - Lynn

Mass General Brigham Urgent Care provides a range of medical services for both adults and children aged 3 and older, addressing various illnesses and injuries, from coughs and colds to cuts and broken bones. The facility offers digital X-ray and on-site lab services, and it is affiliated with Massachusetts General Hospital and Brigham and Women’s Hospital. Reviews highlight the caring and understanding nature of the staff, particularly expressing appreciation for the attentiveness of the medical team, including individual praise for a doctor and a medical assistant. Many patients report positive experiences, noting friendly staff and reasonable wait times. One reviewer specifically mentioned being in and out within two and a half hours, which was appreciated. However, some concerns were raised about the level of pediatric knowledge among the adult-focused medical staff. A parent expressed frustration about the lack of blood work done during a visit for their child, feeling that it could have provided quicker answers to potential health issues. This led to a delay in receiving important information regarding their child's condition. Overall, while the urgent care center is praised for its staff and efficiency, there are suggestions for improvement in handling pediatric cases and conducting necessary tests during visits to enhance patient care.