Colgan Lisa DVM

Jul 2024

Because my puppy, my Mini Pomeranian Scarlett "Lilly Mae" is my absolute world and I will give her nothing less than the best of anything, her Doctor is important to her and I. And I sure did not just find the first office with an opening. I read reviews, I spoke with other pet owners, I researched my candidate records, I studied hard and pondered over this with a fierce energy to make sure I felt good about first the establishment, then their Veterinarian's. And then I made her appointment. Here! Just a "check up", as my favorite Urgent Care in Saugus kept telling me "she needs a doctor, I can't be her primary". And so we went. And that's when I met Doctor Dunn and his assistant. And the girls at the front desk. And Lilly made her appearance. (She owns any place she walks into!). I left feeling great, I felt like he really studied my baby with care. Didn't try to force any particular dog food on me...she's home cooked fed and he wasn't against it! And he spoke to me with respect. And offered web sites for recipes and advice. Fast forward, July 4th Lilly isn't well with fireworks. Well she began shaking her head. Rubbing at her ear. I knew I had to go back. We went back, saw Doctor Dunn again. She actually let him take cultures of her ears. Didn't want to, but did. Doctor Dunn immediately knew there was no infection. Complimented her for her clean ears (found her groomer with the same energy BTW after Petco treated her like an object and Linda's Critter Coral BUTCHERED her Pomeranian Coat almost beyond repair) and told me he thinks she has some irritability from the loud fireworks but no major damage and that time will heal it. Price for the office visit/exam went unmatched he was extremely reasonable!! The guy in my opinion is a true Vet. My understanding is that his dad is also. Very experienced, caring, understanding, and they listen! I would recommend you stop your search here and make an appointment with the lovely front desk staff!

Aug 2021

I was there today with my friend and her cat, Jackson. She had to make the hard decision to let him go. The doctor and nurse were so compassionate,caring and understanding. They let my friend stay as long as she wanted to say goodbye to her beloved cat.

Aug 2021

The staff was very comforting when it came time for me to let my little dog go. They assured me that I was doing the right thing. A few days later I received a hand written sympathy card from Dr. Eileen Balz . It meant so much and helped me come to terms with my loss.